Users of the page www.haciendavenecia.com operated by CASA DE HUÉSPEDES HACIENDA VENECIA SAS Nit: 900.310.671-7, by providing the data of name, identification document, address, telephone, email, city which are called personal data, accept and know the following conditions, terms and policies about data processing: 

• The user is informed through these policies the purposes and objectives of data processing on this page.
• CASA DE HUÉSPEDES HACIENDA VENECIA SAS is committed to the protection and privacy of all data provided.
• The information requested is used for informative purposes and as tools to facilitate the purchase process and knowledge of the client by CASA DE HUÉSPEDES HACIENDA VENECIA SAS. This helps us to attend cases more easily and to be able to offer promotions and products according to the profiles of each buyer. To be able to make wish lists and purchases it is necessary to be registered in our page.
• CASA DE HUÉSPEDES HACIENDA VENECIA SAS will never request sensitive data (defined in article 3 of Decree 1377 of 2013).
• The data received will be included in a database, CASA DE HUÉSPEDES HACIENDA VENECIA SAS is the company responsible for it, the information will be treated confidentially and will only be used for commercial purposes of campaigns, promotions and information of interest to customers under the guarantees and reservations indicated by the Colombian law of Habeas Data. We also protect the database with strict security measures.
• CASA DE HUÉSPEDES HACIENDA VENECIA SAS is committed with its clients not to sell, transfer or share with third parties the data provided, nor will it provide family members with information only to account holders with the respective request for confirmation of identity.
• CASA DE HUÉSPEDES HACIENDA VENECIA SAS will use the information provided for internal statistical purposes, alliances with new brands, improve customer service, generate promotions, discounts, advertising material, marketing and consumer studies, comply with contractual obligations of the company with its customers.
• By providing the information, the client authorizes CASA DE HUÉSPEDES HACIENDA VENECIA SAS to contact him/her by e-mail or telephone to provide commercial information or information of interest regarding his/her orders.
• CASA DE HUÉSPEDES HACIENDA VENECIA SAS requires the acceptance of terms and conditions as well as privacy policies at the time of registration on the website and newsletter.
• The information provided by the client must be truthful, in case of any purchase it is his responsibility at the time of the transaction that everything is clear and concise so that the operation can be effective. In the event that the customer does not provide the correct data and this incurs a loss in the shipment of the product or delays will be held responsible.
• The user has the right to be removed from the contact list by clicking unsubscribe or if the request is made by any other means. The user has the right to update or ratify the information if the customer wishes to do so.
• The user has the right to know, update and rectify data on the page at the time he/she wishes as well as the correction of inaccurate, incomplete or data that he/she has not authorized to treat, as well as to be removed from the database.
• The user at any time may request proof of authorization and acceptance of the policies of the page.
• The user may file a complaint with the Superintendence of Industry and Commerce for violations provided for in Law 1581 of 2012 and other rules on the processing and protection of personal data. When there are violations the user has the right to revoke authorization and request the deletion of the databases of the page.
• The request for information, rectification, deletion, revocation of authorization or request for proof can be made through the customer service mail marketing@haciendavenecia.com or telephone 3146187570.
• This policy may be modified by CASA DE HUÉSPEDES HACIENDA VENECIA SAS at any time. In this case, the page is responsible for updating its users about it, substantial modifications shall be communicated through e-mails to users, indicating changes and the date from which the new terms shall be in force for the maximum term authorized by the applicable laws or, in case of silence of the law in this regard, it shall be in force for an indefinite term.
• In case of sale, merger or acquisition of the company, the database is part of the assets, so this information may be transferred to third parties.
• In the case of claims, the page will be governed by law 1581 of 2012.
• The user is prohibited from sending or transmitting illegal, threatening, slanderous or any illegal information that could generate acts of civil or criminal liability under Colombian law.
• The user shall not use any software that could damage or obstruct the stability of the site.
• The site is obliged to disclose personal information in case the authorities make a request for investigation or verification purposes according to Colombian law.
• Finally, no security measure is totally impenetrable. The user will use the page and its data at his own risk.
• The privacy policy of CASA DE HUÉSPEDES HACIENDA VENECIA SAS is effective as of November 18, 2020 and will be in force for an unlimited period of time.